Arbitration Administrator
Core
Resolve vehicle representation differences between buyers and sellers in an auto auction environment, including mechanical, cosmetic, or disclosure issues.
Role type
Senior IC arbitration administrator (automotive auction)
Builds
Dispute resolution outcomes for vehicle transactions
Domain
Automotive retail and auction services
Deliverable
client delivery
Required skills
Vehicle mechanics knowledge, conflict resolution, pipeline management, hands-on vehicle inspection, technical compliance, third-party coordination, reporting and documentation
Preferred skills
Automotive auction experience, valid driver's license, proficiency with mobile inspection tools
Technologies
Internal inventory databases, mobile inspection tools
Responsibilities
Oversee quality and throughput of vehicle inspections, manage WIP pipeline, resolve disputes between buyers and sellers, conduct hands-on vehicle inspections when needed, coordinate third-party inspections, maintain accurate records of arbitration outcomes
Seniority
Mid-level, hands-on IC