Claims Resolution Specialist II
Core
Resolve auto insurance claims by inspecting damaged vehicles, preparing itemized appraisals, negotiating with repair shops and claimants, and evaluating claims for fraud or subrogation.
Role type
Claims Resolution Specialist
Builds
Resolved claims and verified repair costs for Liberty Mutual policyholders
Domain
Insurance / Automotive Repair
Required skills
Auto damage appraisal, vehicle repair knowledge, negotiation, claims fraud evaluation, subrogation analysis, auto estimating software proficiency, field inspection
Preferred skills
Catastrophe response, independent re-inspection, supplement preparation
Technologies
CCC Pathways, Audatex, Mitchell
Responsibilities
Prepare itemized appraisals for vehicle damage, negotiate with auto body shops and claimants, complete independent re-inspections, evaluate claims for fraud or subrogation, perform field inspections in various weather conditions
Seniority
Mid-level, hands-on IC