Systems Administrator
Core
Administer Google Workspace, Microsoft 365, and macOS fleets while managing network infrastructure, security, and helpdesk support for a B2B marketing agency.
Role type
mid-level Systems Administrator (IC)
Builds
secure and reliable IT infrastructure for a growing agency
Domain
B2B marketing agency IT operations
Required skills
Google Workspace administration, Microsoft 365 administration, macOS fleet management, identity and access management (SSO/MFA), network administration (UniFi, Cisco Meraki, Palo Alto), helpdesk triage, security incident response, backup and disaster recovery, scripting
Preferred skills
AWS or Google Cloud experience, SOC 2 or ISO 27001 support, CompTIA Network+ or Security+ certification, Rippling or Windows experience
Technologies
Google Workspace, Microsoft 365, Slack, Zoom, Apple Business Manager, Mosyle, UniFi, Cisco Meraki, Palo Alto Networks, 1Password, ChatGPT
Responsibilities
Administer Google Workspace and Microsoft 365 including user lifecycle and integrations; manage macOS fleet via MDM and Apple Business Manager; oversee identity and access management across SaaS applications; deploy and secure network equipment including firewalls and wireless access points; triage helpdesk tickets and resolve technical issues; manage backup, disaster recovery, and monitoring; administer security awareness training and phishing simulations; document systems and procedures; automate repetitive tasks with AI tools
Seniority
Mid-level, hands-on IC