Senior IT Systems Engineer
Core
Senior IT Systems Engineer supporting SaaS Collaboration and Endpoint Management platforms, ensuring security, scalability, and optimization of core tools.
Role type
Senior IC IT Systems Engineer
Builds
SaaS Collaboration and Endpoint Management platforms
Domain
Technology / IT Operations / SaaS
Deliverable
infrastructure
Required skills
Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, Intune, Python, PowerShell, Okta Workflows, RBAC, IAM, endpoint management, automation scripting, Tier 3 support
Preferred skills
Cross-functional collaboration, vendor management, technical roadmap development
Technologies
Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, Intune, Python, PowerShell
Responsibilities
Administer and provide escalation support for SaaS platforms; Implement and maintain policies, software deployment, patching, and security compliance for Mac and Windows endpoints; Own the lifecycle management across core collaboration and endpoint management platforms; Develop automation scripts and workflows to improve administrative efficiency; Monitor system health, performance, and usage; Collaborate with cross-functional teams to ensure alignment of SaaS tools with company infrastructure; Perform investigations/discovery across systems for Legal and HR; Provide Tier 3 IT support.
Seniority
Senior, hands-on IC