Senior IT Systems Engineer
Core
Senior IT Systems Engineer supporting SaaS-based Collaboration and Endpoint Management platforms, ensuring security, scalability, and optimization of core tools.
Role type
Senior IC IT Systems Engineer
Builds
Secure, scalable, and optimized SaaS collaboration and endpoint management infrastructure
Domain
Technology / IT Operations / Supply Chain
Deliverable
infrastructure
Required skills
SaaS platform administration, endpoint management (Mac/Windows), security compliance, automation scripting, IAM concepts, RBAC models, system monitoring, Tier 3 support
Preferred skills
Cross-functional collaboration, vendor management, technical procedure development
Technologies
Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, Intune, Python, PowerShell
Responsibilities
Administer and provide escalation support for SaaS platforms; Implement and maintain policies, software deployment, patching, and security compliance for endpoints; Own lifecycle management of core platforms; Develop automation scripts and workflows; Monitor system health and proactively resolve issues; Collaborate with cross-functional teams for integration; Perform investigations/discovery for Legal and HR; Onboard new applications for single sign-on; Provide Tier 3 IT support
Seniority
Senior, hands-on IC