Service Manager
Core
Lead a team of Heavy Equipment Maintenance Technicians to manage service intervals, diagnose issues, and schedule repairs for customer and company-owned rental equipment.
Role type
Service Manager (Heavy Equipment Maintenance)
Builds
Rental fleet reliability and customer service satisfaction
Domain
Construction equipment rental and maintenance
Required skills
Team leadership, maintenance and service experience, equipment diagnostics, customer relationship management, scheduling, safety compliance
Preferred skills
Construction industry background, field service experience, trade school certification
Technologies
Proprietary T3 platform, industry-leading diagnostic tools
Responsibilities
Coordinate and supervise quality performance of equipment mechanics, schedule repairs for rental equipment, maintain customer relationships, resolve customer inquiries, train and develop employees
Seniority
Mid-level, hands-on IC