Senior Director, Destination Management, Supply
Core
Lead Viator's global destination management team to develop strategies that win and retain supply operators, delivering exceptional experiences to travelers.
Role type
Senior Director, Destination Management (Supply)
Builds
Viator's global destination management organization and operator partnerships
Domain
Travel experiences marketplace / Supply chain management
Required skills
Global team leadership, two-sided marketplace expertise, multi-year strategy formulation, data-driven operational leadership, financial acumen, AI and automation proficiency, cross-functional collaboration
Preferred skills
Travel industry experience, negotiation skills, talent development
Technologies
AI tools, automation platforms
Responsibilities
Own the 3-year destination management strategy and translate it into regional charters and KPIs; Lead and mentor Regional Managers to design an evolving operating model; Drive innovation by implementing AI and automation to transform productivity; Ensure industry-leading connectivity with operators by overseeing support teams and partnering with R&D; Align with Sales, Marketing, R&D, and Support to act as an integrator on cross-functional OKRs.
Seniority
Senior Director, hands-on IC with management of managers
