[쿠팡] 로켓배송 카탈로그/상품 등록 교육 운영 담당자 (Supplier Onboarding Training)
Core
Designing and managing supplier onboarding and training systems to ensure partners adapt to Coupang's retail operations and processes.
Role type
Senior Operations & Training Manager (Supplier Onboarding)
Builds
Scalable onboarding training systems and operational processes for retail partners
Domain
E-commerce / Retail Operations
Deliverable
product features
Required skills
E-commerce/retail onboarding program design, quantitative data analysis, SOP development, process improvement, stakeholder management, people management
Preferred skills
Agile problem-solving, systematic thinking, data-driven decision making
Responsibilities
Design long-term education strategies and onboarding frameworks based on data; Analyze pre/post-training metrics to validate business impact; Lead cross-functional collaboration to remove bottlenecks and automate processes
Seniority
Senior, hands-on IC