Manager, Application Engineering - Atlassian Cloud Platform
Core
Lead the strategy, administration, governance, and operational health of Riot's Atlassian Cloud Platform (Jira) to enable scalable systems of work for game teams.
Role type
Manager, Application Engineering (SaaS Platform)
Builds
Scalable Jira platform capabilities, integrations, and governance frameworks for Riot's player-facing value streams.
Domain
Gaming industry / Enterprise SaaS Administration
Required skills
Team management (2-5 ICs), Enterprise Jira administration, SaaS platform operations, Cross-functional leadership, Vendor management, Performance coaching, Strategic roadmap planning
Preferred skills
Jira Service Management, Jira Product Discovery, Jira Automation, Configuration-as-code (Salto), Confluence enterprise governance, Atlassian certifications (ACP-120/420)
Technologies
Jira, Confluence, Atlassian Marketplace apps, Salto, ScriptRunner
Responsibilities
Manage and coach a team of application engineers; Establish team processes for intake, prioritization, and delivery; Deliver platform improvements and manage technical debt; Facilitate alignment across business units on platform decisions; Build relationships with Atlassian and vendors; Advocate for team output and player value.
Seniority
Manager, hands-on IC
