Director, Safety Delivery
Core
Provide strategic and operational leadership for the implementation, support, and optimization of Safety & Reliability software solutions for healthcare clients.
Role type
Senior Director, Healthcare SaaS Delivery
Builds
High Reliability Platform (HRP) and Patient Safety Organization (PSO) services
Domain
Healthcare technology / Patient Safety
Required skills
Healthcare technology leadership, SaaS delivery management, Enterprise software implementation, Team leadership (managing managers), Client success operations, Executive stakeholder management
Preferred skills
Patient Safety Organizations (PSO) experience, High Reliability Organizations (HRO) principles, Clinical safety software background
Technologies
High Reliability Platform (HRP), Patient Safety Organization (PSO) services
Responsibilities
Establish scalable delivery methodologies and resource allocation strategies, Oversee complex multi-site software deployments, Drive long-term platform utilization and client ROI, Manage team capacity and performance, Resolve critical delivery escalations
Seniority
Director, strategic leadership