Float Medical Receptionist
Core
Front-of-house medical receptionist serving as the first point of contact for patients, managing intake, scheduling, and office operations across multiple locations.
Role type
Medical Receptionist (Float/Flex)
Builds
Seamless in-office patient experience and operational support for primary care clinics
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Patient intake and scheduling, Insurance verification and billing, Office management and upkeep, Multi-software system proficiency, High-touch customer service
Preferred skills
Bilingual communication, Team collaboration, Problem-solving under pressure
Technologies
Electronic Medical Record Systems (1Life), G-suite, Slack, Zoom
Responsibilities
Patient check-in/check-out and same-day schedule management, Insurance verification and billing support, Office opening/closing and space maintenance, Team huddles and ad-hoc provider support, Monitoring patient feedback
Seniority
Entry-level to Junior, hands-on IC