Senior Technical Architect
Core
Senior Technical Architect owning end-to-end delivery and technical solutioning for customer projects in the Expert Services team.
Role type
Senior IC Technical Architect (Delivery & Integration)
Builds
Customer implementations, SDK/API integrations, and technical solutions for marketing automation platforms.
Domain
Marketing Technology / Customer Engagement
Deliverable
client delivery
Required skills
Project management, API/SDK integration, stakeholder management, technical solution design, cross-functional collaboration, documentation, KPI definition, training delivery.
Preferred skills
Experience with SaaS, Mobile, Analytics, AI tools, Decisioning Studio.
Technologies
APIs, SDKs, HTML, Decisioning Studio.
Responsibilities
Own execution of customer implementation engagements from onboarding to go-live; design and implement technical solutions including SDK and API integrations; engage with customer stakeholders to understand business and technical goals; monitor progress and resolve project or technical roadblocks; act as technical conduit between Braze and customer engineering teams; document technical requirements and integration details; coordinate with customer agencies and third parties; drive early adoption and set KPIs; advocate customer use cases to product development; deliver enablement training and workshops; maintain organizational discipline expected of a Delivery Manager alongside technical depth.
Seniority
Senior, hands-on IC
