Senior UX Strategist & Researcher (f/m/x)
Core
Lead end-to-end UX research and strategy to shape global customer experiences, influencing VP/SVP-level decisions and driving insights to action.
Role type
Senior UX Strategist & Researcher (AI-native)
Builds
Strategic research streams, opportunity frameworks, concept artifacts, and visual directions for the HelloFresh product ecosystem.
Domain
Food tech / E-commerce / Consumer goods
Required skills
Mixed-methods research, strategic storytelling, workshop facilitation, AI-native workflows, business acumen, prototyping, service design, interface design, content craft
Preferred skills
Experience influencing VP/SVP stakeholders, deep expertise in strategy/research with breadth in design disciplines
Technologies
AI tools for research, prototyping, and visualization
Responsibilities
Own end-to-end research and strategy work streams; Shape experiences across the customer and service ecosystem; Proactively identify bets needing de-risking; Influence decision-makers with decision-ready artifacts; Design and lead co-creation workshops; Apply appropriate research methods based on problem context; Use AI to prototype directions and create executive-ready narratives; Break down barriers across UX disciplines by producing minimum quality work independently
Seniority
Senior, hands-on IC with strategic altitude
