Site Care Coordinator
Core
Optimizing client and provider scheduling to enhance service delivery and operational efficiency in ABA services.
Role type
Site Care Coordinator (Scheduling & Client Services)
Builds
Scheduling plans and care pathways for ABA service clients and providers
Domain
Healthcare / Applied Behavior Analysis (ABA)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Scheduling experience, Client services experience, Problem-solving, Communication, Collaboration, Data-driven decision making
Preferred skills
Experience with Schools-related contracts, Experience with Value-Based Care (VBC) clients
Technologies
Axon, Smart Scheduling, Salesforce
Responsibilities
Guide patients through care pathways and monitor progress; Create and optimize scheduling plans to align provider capacity with client needs; Collaborate with clinical and operational teams to resolve scheduling concerns; Utilize scheduling tools and monitor KPIs to assess and improve scheduling practices.
Seniority
Mid-level, hands-on IC