Product Manager
Core
Shape the future of Case Management within Mark43's UK platform for first responders, turning complex policing requirements into intuitive software.
Role type
Senior Product Manager (Public Safety/Case Management)
Builds
Case Management software for UK police and public safety agencies
Domain
Public safety, policing, criminal justice, UK government workflows
Deliverable
product features
Required skills
Policing and public safety domain expertise, Case lifecycle ownership, Enterprise SaaS experience, AI-enabled product knowledge, Data-intensive product experience
Preferred skills
Experience with software-driven development approaches, Experience with data-intensive products
Technologies
AI tools, Case management systems
Responsibilities
Engage with police officers and staff to understand investigation workflows and identify friction points, Translate operational and policy requirements into scalable product experiences, Refine product roadmap and backlog using customer feedback and market insights, Define problem statements, requirements, and success measures for new capabilities, Demonstrate new functionality to customers and incorporate feedback, Provide product and public safety expertise to Sales, Delivery, and Customer Success teams, Explore AI and new software approaches to reduce administrative work
Seniority
Senior, hands-on IC