Bilingual Member Outreach & Award Qualification Virtual Assistant
Core
Proactive bilingual member outreach and award qualification support for a large community via phone, SMS, and email.
Role type
Bilingual virtual assistant (member outreach & qualification)
Builds
Member engagement and award qualification pipelines
Domain
Member services / Community management
Deliverable
client delivery
Required skills
Bilingual communication (English/Spanish), outbound calling, SMS and email outreach, CRM management, data entry, follow-up coordination, script adherence, independent work
Preferred skills
Close.io experience, Google Workspace proficiency, experience in customer service or appointment setting, familiarity with membership organizations or real estate
Technologies
Close.io, Google Workspace, Google Sheets, Google Calendar, CRM systems
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