Medical Receptionist
Core
Front-of-house support and patient intake specialist ensuring a seamless in-office experience and removing barriers to care.
Role type
Medical Receptionist (Member Support Specialist)
Builds
Patient intake, scheduling, and office operations for a primary care clinic
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Patient intake, scheduling management, insurance verification, billing knowledge, office upkeep, multi-software proficiency
Preferred skills
High-touch customer service, empathy, problem-solving, team collaboration
Technologies
Slack, G-suite, Zoom, Electronic Medical Record System (1Life)
Responsibilities
Patient check-in/check-out, same-day schedule management, insurance verification, printing/paperwork tasks, prepping tests, opening/closing duties, office space maintenance, team huddles
Seniority
Entry-level to Junior