Director, Business Operations & Strategy
Core
Building long-term operational roadmaps and tackling organizational challenges to drive operational excellence and reduce risk within provider operations and experience.
Role type
Director, Business Operations & Strategy
Builds
End-to-end operational programs and cross-functional initiatives for provider operations and experience
Domain
Health Insurance / Provider Operations
Required skills
Strategic planning, Cross-functional leadership, Process optimization, Risk management, Executive reporting, Change management, Root cause analysis, Industry benchmarking
Preferred skills
Management consulting experience, Team management (4+ years)
Responsibilities
Develop and execute long-term operational roadmaps, Lead large cross-functional work groups to optimize processes, Drive program standardization and issue resolution, Present executive reporting materials to senior leadership, Identify risks and improvement opportunities for provider operations, Maintain pulse on external trends and industry benchmarking
Seniority
Director, strategic leadership & cross-functional management
