Technical Solutions Consultant, Crypto
Core
Serve as the primary technical point of contact and trusted advisor for Stripe's most strategic crypto-native users, leading cross-functional efforts to resolve complex technical challenges and accelerate their global growth.
Role type
Senior IC Technical Solutions Consultant (Crypto)
Builds
Stripe Crypto products (Bridge, Privy) and stablecoin integrations for high-growth enterprises
Domain
Fintech + Cryptocurrency/Blockchain
Deliverable
client delivery
Required skills
Enterprise client-facing technical account management, RESTful APIs and webhooks expertise, Stablecoins and blockchain fundamentals, Technical troubleshooting and incident response, Cross-functional project leadership, Technical documentation creation
Preferred skills
Hands-on crypto/stablecoin system implementation, Payments/fintech background, Observability tooling (Datadog), Scripting (Python/Node.js) and SQL
Technologies
Stripe Bridge, Privy, Datadog, Postman, cURL, Python, Node.js, SQL
Responsibilities
Lead complex technical troubleshooting and incident response for assigned accounts; Translate customer needs into actionable product feedback; Develop and maintain account-specific operational runbooks and success metrics; Deliver regular business and technical reviews with customers; Create and maintain user-facing technical documentation and sample code; Lead cross-functional projects to improve SLAs and scale coverage.