Logistics Dispatch Coordinator
Core
Oversee daily home delivery operations via Delivery Service Partners (DSPs), ensuring route coverage, service quality, and real-time operational support.
Role type
Logistics Dispatch Coordinator
Builds
Home delivery network operations for customers
Domain
Logistics / Food Delivery
Required skills
Multi-tasking, time management, Excel/Google Sheets, problem solving, delivery network operations knowledge, stakeholder partnership building
Responsibilities
Oversee daily delivery operations ensuring route coverage, monitor live delivery systems and address operational challenges, review EPOD images and performance data, repack damaged customer boxes, escalate critical issues, raise issue tickets, build relationships with DSPs, act as point of contact for DSPs