Integration Support Engineer

San FranciscoFull-time$119k–$158k2026-10-19 → 2026-11-10

On-site

Core

Support global trade integrations between Flexport and customers/partners, ensuring reliable data exchange and automating workflows.

Role type

Senior IC Integration Support Engineer

Builds

Production integration health, automation, and customer success for global trade data exchange

Domain

Global trade, logistics, supply chain

Required skills

API design (REST/SOAP), EDI standards, SQL, scripting (Python/TypeScript/JavaScript), Boomi/Mulesoft, AWS (EC2/S3/SQS), log analysis, distributed systems debugging

Preferred skills

Logistics business logic, AI/LLMs for debugging, iPaaS certification

Technologies

Boomi, Mulesoft, WebMethods, Postman, Looker, AWS (EC2, S3, SQS), SQL clients

Responsibilities

Triage and resolve high-priority production integration incidents; perform root cause analysis and implement fixes; lead technical calls with customers/vendors; create dashboards to monitor integration health; optimize support processes and SLAs; influence product roadmap based on support trends

Seniority

Senior, hands-on IC

About Flexport

Series E1000 Employees

Flexport is looking for Product Security Engineers to help Flexport establish itself as the most trusted company in the global trade ecosystem. As a Product Security Engineer, you’ll develop a deep understanding of product development and strategy, and will be able to quickly identify and communicate security risks to diverse audiences while offering alternative solutions.