Director, Law Enforcement & Critical Harms Operations
Core
Lead Law Enforcement Operations, Critical Harms Investigations, and Critical Harms Product Support to mitigate high-risk safety incidents and manage global law enforcement requests.
Role type
Director, Safety Operations (Law Enforcement & Critical Harms)
Builds
Operational workflows for law enforcement data disclosure, incident response protocols, and internal compliance tooling.
Domain
Trust & Safety / Law Enforcement / Digital Platform Governance
Required skills
Law enforcement operations leadership, critical harm investigation, cross-border legal frameworks (CLOUD Act, Stored Communications Act), child safety policy expertise, high-volume queue management, stakeholder coordination, operational metric delivery (SLA/Quality), tooling development partnership.
Preferred skills
Experience in intelligence or government sectors, subject matter expertise in safety practices.
Technologies
None explicitly listed
Responsibilities
Lead three safety verticals (Law Enforcement, Critical Harms Investigations, Critical Harms Product Support), manage people and coaching, coordinate cross-functional safety incident response, partner with Legal/Public Policy on regulatory workflows, collaborate with Engineering on compliance tooling, review graphic/controversial content per policy.
Seniority
Director, strategic leadership & operations
