Diligence Program Lead
Core
Lead the end-to-end diligence and change management programs for Upstart's lending partners, ensuring compliance and operational readiness as partners evaluate and integrate with the platform.
Role type
Senior operational lead for partner due diligence and change management
Builds
Operational programs for bank and credit union partners to launch and maintain lending relationships
Domain
Financial services / AI lending / Compliance
Required skills
Financial services compliance, risk, audit, third-party due diligence, due diligence questionnaires, regulatory examinations, operational process ownership, document management systems, virtual data rooms
Preferred skills
Consumer lending products, model risk management, third-party risk management, generative AI tools, process automation, cross-functional influence
Technologies
Virtual data rooms, document management systems, spreadsheet tools, workflow tools
Responsibilities
Own the lending partner change management program end to end, respond to due diligence questionnaires and information requests, maintain the partner-facing document repository and access controls, run the recurring corrective action reporting cycle, work with Product to automate manual workflows, identify gaps in policy ownership and documentation
Seniority
Senior, hands-on IC
