Accounts Receivable Officer
Core
Manage customer accounts, collections activity, payment allocations, and account reconciliations to maintain healthy cash flow.
Role type
Accounts Receivable Officer
Builds
Customer payment records and cash flow
Domain
Finance / Accounts Receivable
Deliverable
client delivery
Required skills
collections activity, payment allocation, account reconciliation, aged debtor monitoring, dispute resolution, ERP system management
Preferred skills
process improvement, stakeholder relationship building, problem-solving
Responsibilities
Manage a portfolio of customer accounts and outstanding receivables, Conduct collections activity via phone and email, Allocate and reconcile incoming customer payments, Investigate and resolve customer account queries and disputes, Perform account reconciliations and maintain data accuracy, Monitor aged debtors and proactively follow up outstanding balances, Support month-end Accounts Receivable activities, Maintain accurate records within the ERP system, Assist with process improvements and workflow efficiencies, Liaise with internal departments to resolve invoicing and payment issues