Senior Customer Engineer, Strategic Pursuits, APAC (Based in India)
Core
Trusted technical advisor and strategic partner to Cloudflare's most important enterprise accounts, guiding them from discovery through adoption and expansion.
Role type
Senior Customer Engineer (Strategic Pursuits)
Builds
Multi-year technical strategies, enterprise architectures, and adoption roadmaps for Fortune 500 clients.
Domain
Enterprise Security, Networking, Cloud Infrastructure
Required skills
Enterprise architecture design, strategic account leadership, cross-functional orchestration, solution validation, executive stakeholder management, SaaS value realization, complex network/security landscape knowledge
Preferred skills
MBA or advanced technical degree, extensive travel availability
Technologies
Cloudflare platform suite, enterprise networking tools, security architectures
Responsibilities
Own technical relationships and account strategy for a focused portfolio of strategic customers; Build trusted relationships with technical and executive leaders; Design Cloudflare architectures and phased roadmaps for complex environments; Lead discovery and technical validation including solution narratives and proof-of-concept plans; Coordinate internal teams to support deployment and track customer outcomes; Connect adoption to retention, renewal, and expansion; Mobilize Cloudflare experts around customer priorities and represent customer needs internally; Develop and share technical resources and architecture patterns for use across strategic accounts
Seniority
Senior, hands-on IC with strategic leadership
