Learning & Development Specialist (CLS Operations)
Core
Design and deliver operational training for warehouse and logistics staff to support Coupang's expansion in Taiwan.
Role type
Learning & Development Specialist (Operations)
Builds
Modular training content, blended learning formats, and hands-on training programs for linehaul, driver, and sortation workstreams.
Domain
Logistics / Warehousing / Transportation
Required skills
Instructional design, LMS administration, content development, workshop facilitation, operational needs analysis, on-the-floor coaching, train-the-trainer program management
Preferred skills
Experience in transportation, warehousing, or logistics; familiarity with sortation processes and commercial driver compliance
Technologies
LMS, instructional design tools
Responsibilities
Build and maintain training content for linehaul, driver, and sortation teams; conduct onboarding and skill-building workshops; partner with site managers to address operational friction; facilitate train-the-trainer programs; observe workflows and deliver on-site coaching
Seniority
Mid-level, hands-on IC