Associate Manager, New Verticals - Grocery Merchant Strategy & Operations
Core
Lead high-growth segments (mid-market and local grocery) as a general owner of the end-to-end merchant and customer experience, driving both day-to-day operations and long-range strategic bets.
Role type
Associate Manager, Strategy & Operations (Individual Contributor)
Builds
Product features, net-new tooling, and operational experiments for the grocery vertical
Domain
Grocery delivery, marketplace operations, AI-driven workflow automation
Deliverable
product features
Required skills
Strategic planning from first principles, data analysis (SQL, spreadsheets), cross-functional partnership, ambiguity tolerance, AI tool experimentation, stakeholder influence
Preferred skills
Experience in tech/operations/strategy/consulting/banking, building from ground up, operating at both high-level and detailed levels
Technologies
SQL, Spreadsheets, AI tools (Claude, Cursor, Gemini)
Responsibilities
Develop optimal strategies for serving dashers, merchants, and consumers; track dashboards and manage weekly metrics; build models to evaluate program costs and benefits; transform strategies into operational experiments and product features; use AI to automate manual processes and build prototypes; partner with cross-functional teams to launch initiatives
Seniority
Associate Manager, hands-on IC