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Legal Operations Manager

New York Office💼 Full-time🗓 2026-09-25 → 2026-09-26

Core

Lead the active management of outside counsel performance and spend, driving strategic initiatives for process improvement and operational excellence within the Legal and Compliance organization.

Role type

Senior Legal Operations Manager (Outside Counsel Management)

Builds

Outside counsel management programs, spend management strategies, and operational transformation initiatives for the Legal department.

Domain

Legal Operations / Legal Spend Management / Gaming & Betting Industry

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work

Required skills

Outside counsel management, eBilling platform expertise, data analysis, budgeting and forecasting, law firm performance management, rate benchmarking, project management, financial acumen

Preferred skills

Experience in internet, technology, or media industries, MBA or equivalent advanced degree

Technologies

Brightflag

Responsibilities

Drive execution of outside counsel management strategy and align on billing guidelines and performance metrics; Shape and evolve the 1-3 year strategy for outside counsel management and operational transformation; Participate in and project manage strategic planning and budgeting processes for outside counsel spend; Conduct spend benchmarking and market analysis to inform rate negotiations; Oversee reporting and analytics within Brightflag to deliver actionable spend insights; Manage invoice review, approval workflows, accruals, and budgeting processes; Collaborate with IT, Finance, Procurement, and Accounts Payable to enhance system capabilities; Proactively engage with the legal operations community and vendor networks to identify best practices; Assist with vendor management and support the negotiation process; Contribute to and project manage legal projects; Support senior leaders in developing and implementing the legal department's strategic plan; Document processes and develop workflow diagrams to support operational improvements.

Seniority

Manager, hands-on IC with strategic leadership

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