Applied Operations
Core
Designing and optimizing complex human-in-the-loop workflows to scale a legal delivery business and ensure quality.
Role type
Senior Operations Manager (Legal Tech)
Builds
Proprietary tools and human-in-the-loop workflows for corporate legal teams
Domain
Legal services / AI / Operations
Deliverable
production ML models | product features
Required skills
Workflow design, process optimization, system ownership, project management, cross-functional partnership
Preferred skills
Law or legal services background, founder experience, high-pressure execution
Technologies
Internal tools for legal delivery and quality control
Responsibilities
Own mission-critical workflows blending human and machine; design and implement operational processes from scoping to rollout; partner with product and engineering to prototype and deploy internal tools; define and operationalize playbooks, training systems, and incentives.
Seniority
Mid-level, hands-on IC
