Inside Sales Specialist - Industrial Supplies
Core
Provide front-line hassle-free service to customers via phone, email, and portals for industrial supplies rentals.
Role type
Inside Sales Specialist (Industrial Supplies)
Builds
Rental facility operations for construction equipment and industrial supplies
Domain
Construction equipment rental / Industrial supplies
Deliverable
product features
Required skills
Order processing, quotation management, customer database maintenance, product knowledge, upselling/cross-selling, account management, shipping coordination, warehouse fulfillment support
Preferred skills
None stated
Technologies
T3 platform, customer ordering portals
Responsibilities
Answer inbound calls and respond to customer inquiries via email/portals; Process quotations, estimates, and release schedules; Review orders for accuracy and pricing; Inform customers of shipping dates and address delays; Prepare and pack orders for delivery; Maintain and verify customer database; Identify upselling opportunities; Serve as primary contact for assigned accounts; Assist with warehousing and fulfillment duties.
Seniority
Individual Contributor