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Staff UX Researcher

Toronto💼 Full-time💰 $140,000–$140,000🗓 2026-09-24 → 2026-09-26

Core

Construct and own an AI-forward research roadmap for Identity, Security, and AI product pillars, defining user experiences for non-deterministic AI agents and automated workflows.

Role type

Staff-level individual contributor UX Researcher (AI/Security)

Builds

Enterprise platforms for developers, administrators, and security teams

Domain

Identity, Security, Artificial Intelligence

Deliverable

production ML models | product features | dashboards & analysis

Required skills

Qualitative research (contextual inquiry, cognitive walkthroughs), Quantitative research (surveys, behavioral telemetry, statistical modeling), AI tool integration, Prompt engineering, Cross-functional leadership, Strategic problem solving, Storytelling, Mentorship

Preferred skills

Security product experience, Developer/technical audience experience, SQL, R, Python, Cluster Analysis, A/B Testing, Human-in-the-Loop UX Evaluation, Synthetic Data Validation

Technologies

Agentic tools, AI workflows, Statistical modeling tools

Responsibilities

Lead foundational and evaluative research to inform strategic product decisions; Execute mixed-methods research to evaluate AI products; Integrate AI tools to scale research operations; Facilitate cross-discipline collaboration for executive alignment; Solve complex problems across security and admin workflows; Cultivate deep knowledge of diverse user audiences; Represent research insights to diverse organizational audiences

Seniority

Staff, hands-on IC with mentorship responsibilities

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