Implementation Manager
Core
Lead customer-facing technical implementations for primary care physician practices to launch the Counterpart Assistant AI tool for chronic condition management.
Role type
Senior Implementation Manager (Healthcare Technology)
Builds
Production-ready integrations of Counterpart Assistant into provider EHR workflows
Domain
Healthcare technology, value-based care, chronic disease management
Deliverable
production ML models | product features
Required skills
Technical project management, EHR integration knowledge, cross-functional stakeholder alignment, process improvement, risk management, technical troubleshooting
Preferred skills
Healthcare domain expertise, clinical data familiarity, influence without authority
Technologies
EHR systems, Counterpart Assistant platform, internal configuration tools
Responsibilities
Own end-to-end implementation plans for multiple concurrent provider launches; Partner with product and engineering to resolve integration issues; Drive continuous improvement of the implementation playbook; Represent customer feedback to internal teams to shape future product iterations.
Seniority
Senior, hands-on IC
