Senior Director, Capacity Planning, Workforce Operations & Analytics
Core
Lead capacity planning, workforce operations, and analytics for a multi-condition digital health platform to optimize staffing, licensing, and cost of revenue.
Role type
Senior Director, Workforce Operations & Analytics
Builds
AI-enabled predictive models, staffing operating systems, and care team analytics dashboards
Domain
Digital Health / Healthcare Operations
Deliverable
production ML models
Required skills
Healthcare operations leadership, capacity planning, workforce staffing operations, care team analytics, AI/ML integration, financial acumen, licensing and credential management
Preferred skills
Digital health experience, predictive modeling deployment, advanced degree (MBA/MHA/MPH)
Technologies
AI/ML frameworks, predictive modeling tools, analytics platforms
Responsibilities
Define departmental strategy for capacity planning and workforce operations; design and run operating systems for forecasting and staffing; lead AI transformation for demand/supply modeling; manage licensing and credentialing systems; partner with senior leadership on enterprise transformation; drive cost efficiency through process redesign and automation.
Seniority
Senior Director, strategic leadership & cross-functional influence
