IT Desktop Support Administrator
Core
US-based IT Desktop Support Administrator serving as the primary relay for global Microsoft Intune endpoint management while providing local hardware, software, and network support for the Pittsburgh office.
Role type
Senior IC Desktop Support Administrator
Builds
Global endpoint management standards, local user workstations, and office IT infrastructure
Domain
IT Infrastructure & Support, Cloud Computing, Endpoint Security
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft Intune administration, Windows 11 system management, Google Workspace administration, Active Directory, Azure AD, network fundamentals, PowerShell scripting, identity management, physical access control systems
Preferred skills
CompTIA Security+, A+, Network+ certifications, CLI scripting, experience with office physical access control platforms
Technologies
Microsoft Intune, Windows 11, Google Workspace, Active Directory, Azure AD, PowerShell, LAN/Wi-Fi infrastructure
Responsibilities
Manage Microsoft Intune deployment, configuration profiles, and application packaging for Windows 11 systems; handle end-to-end IT support for laptops, software, hardware, and user accounts; oversee IT equipment lifecycle management, patching, and inventory; administer user access rights and identity management; support LAN/Wi-Fi infrastructure and physical office access control systems; provide hands-on setup and maintenance for meeting room audio/visual systems
Seniority
Senior, hands-on IC