Field Service Engineer - Orlando
Core
On-site Field Service Technician responsible for installing, training, and repairing 3D printing systems for customers across North America.
Role type
Field Service Engineer (3D Printing Hardware)
Builds
3D printing systems (Formlabs)
Domain
Manufacturing / 3D Printing / Industrial Hardware
Deliverable
physical/clinical work
Required skills
electromechanical troubleshooting, equipment installation, user training, preventative maintenance, travel logistics management, Salesforce documentation
Preferred skills
dental/medical application experience, CAD/CAM experience, 3D printing materials knowledge
Responsibilities
Install and commission new 3D printing systems at customer sites, conduct on-site user training and product demonstrations, perform rapid-response break-fix repairs and preventative maintenance, manage complex travel schedules and expense reporting, maintain detailed service records in Salesforce
Seniority
Individual Contributor, hands-on technical role