Customer Engineer
Core
Lead technical onboarding and integration for enterprise retailers and DTC brands, ensuring seamless API implementation and product value.
Role type
Senior Customer Engineer (Professional Services)
Builds
Enterprise post-purchase experience solutions for retail and e-commerce clients
Domain
E-commerce, Retail, Post-purchase logistics
Deliverable
client delivery
Required skills
Enterprise software technical leadership, API integration, Web technologies (HTML, CSS, JavaScript, JSON), Consultative solution design, Cross-functional partnership
Preferred skills
iPaaS, Order Management Systems (OMS), Inventory Management (WMS), Transportation Management Systems (TMS), Supply chain, Logistics
Technologies
APIs, JSON, CSS, HTML, JavaScript
Responsibilities
Lead technical onboarding for top-tier enterprise clients, Develop and validate solutions using web technologies, Create technical specifications from business requirements, Partner with internal and external stakeholders, Contribute to team documentation and internal tool development
Seniority
Senior, hands-on IC
