Technical Support Engineer, Field - Remote
Core
On-site installation, commissioning, training, and repair of industrial 3D printing systems for customers.
Role type
Field Technical Support Engineer (Hardware/Electromechanical)
Builds
Physical 3D printing systems (Formlabs)
Domain
Manufacturing / 3D Printing / Industrial Hardware
Deliverable
physical/clinical work
Required skills
Electromechanical troubleshooting, equipment installation, user training, travel management, Salesforce documentation, German (C1), English (C1)
Preferred skills
French fluency, startup environment experience, passion for 3D printing
Technologies
3D printing systems, Salesforce
Responsibilities
Install and commission new 3D printing systems at customer sites, conduct on-site user training and product demonstrations, perform rapid-response break-fix repairs and preventative maintenance, manage complex travel logistics and expense reporting, document all activities in Salesforce.
Seniority
Individual Contributor, Field Engineer