Senior Associate, Operational Excellence
Core
Senior Associate driving operational excellence and product improvement for global ocean gateway operations in APAC, bridging operations and technology to optimize processes and scale trade solutions.
Role type
Senior IC operations associate (product & process optimization)
Builds
Operational models and product features for global trade logistics
Domain
Logistics / Supply Chain / Global Trade
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Process optimization, data analysis, stakeholder management, project management, cross-functional collaboration, root cause analysis, BRD creation, team supervision
Preferred skills
Strategic vision, hypothesis-based problem solving, consensus building, coaching
Technologies
None explicitly stated
Responsibilities
Supervise and coach team members on performance and skill development; Lead product improvement projects by collaborating with tech teams to define requirements and drive feature delivery; Optimize end-to-end shipment processes to reduce costs and increase efficiency; Develop metrics to measure process success and monitor trends post-launch; Facilitate alignment between operations, business, and technology stakeholders on process designs and resource commitments.
Seniority
Senior, hands-on IC with team leadership
