Technical Program Manager
Core
Drive strategic direction, process improvement, and tool development for the TW Engineering team to enable scalable solutions and engineering excellence.
Role type
Senior Technical Program Manager (Engineering Operations)
Builds
Scalable platforms and internal tools for Coupang's core business in Taiwan
Domain
E-commerce / Engineering Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Program management, root cause analysis, data synthesis, stakeholder management, metric definition, process optimization, technical strategy
Preferred skills
E-commerce industry experience
Technologies
Microsoft Excel, PowerPoint
Responsibilities
Develop new tools and processes to support strategic direction; Prioritize programs and activities; Act as an internal accelerator for new tools and processes; Work with internal stakeholders to drive scalable solutions; Identify system needs and define processes to improve efficiency; Define metrics to measure efficacy of internal resources and lead teams to improve metrics; Define tech metrics to enhance engineering excellence; Use data to inform system needs and prioritize requirements.
