Staff Program Manager - Knowledge Management
Core
Own the strategy, roadmap, and delivery of Engineering knowledge management in Notion, while serving as an Engineering Operations Partner for the global ES&O group.
Role type
Staff Engineering Operations Partner (Knowledge Management & Strategy)
Builds
A trusted, discoverable internal knowledge base and operational processes for a global engineering organization.
Domain
Technology / Engineering Operations / Knowledge Management
Required skills
Engineering operations, knowledge management, information architecture, technical fluency, AI/automation, stakeholder influence, strategic planning, process improvement
Preferred skills
Notion expertise, engineering operations partnership experience, technical writing, knowledge-base restructuring, automation reliability
Technologies
Notion, APIs, integrations, scripting, AI tools
Responsibilities
Define information architecture and documentation standards; lead knowledge base cleanup and improvement; build AI-assisted documentation workflows; partner with global Notion owners; support ES&O planning, OKRs, and operational health; measure knowledge quality and adoption.
Seniority
Staff, hands-on IC with strategic scope