Senior IT Engineer, SaaS Applications
Core
Administer and improve SaaS platforms powering productivity, collaboration, identity, and employee access for a global organization of ~2,000 users.
Role type
Senior IT Engineer (SaaS & Identity Administration)
Builds
Secure, reliable, and scalable employee technology services via SaaS integrations and automation.
Domain
Enterprise IT, SaaS Administration, Identity & Access Management (IAM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SaaS administration, Okta administration, SAML 2.0, OIDC, SCIM, Google Workspace administration, enterprise collaboration platform management, Python scripting, PowerShell scripting, Bash scripting, JavaScript, REST APIs, webhooks, role-based access control, least privilege principles, access reviews, root cause analysis, runbook creation, stakeholder communication
Preferred skills
Experience with distributed organizations (1,000+ users), experience with ChatGPT Enterprise, Glean, Slack Enterprise Grid, Zoom
Technologies
Okta, Google Workspace, Slack, ChatGPT, Glean, Zoom, Python, PowerShell, Bash, JavaScript, SAML, OIDC, SCIM, REST APIs
Responsibilities
Configure SaaS applications for enterprise use, connect applications to Okta using SAML/SCIM, troubleshoot provisioning and authentication issues, manage roles and licensing, support employee lifecycle workflows, automate repetitive administration, provide Tier 2/3 escalation support, monitor platform health and vendor changes, create and maintain operational documentation, evaluate new SaaS capabilities and coordinate onboarding.
Seniority
Senior, hands-on IC
