Associate - Strategy & Operations
Core
Own end-to-end product initiatives for DoorDash's first-party SaaS suite (online ordering, branded websites, mobile apps, loyalty) serving SMB and enterprise restaurant merchants.
Role type
Individual contributor strategy & operations associate
Builds
First-party SaaS products for restaurant merchants
Domain
Restaurant industry + B2B SaaS
Deliverable
product features
Required skills
Strategic planning, cross-functional leadership, data analysis, SQL, AI/automation tooling, financial modeling, go-to-market planning, stakeholder management
Preferred skills
Founder mindset, startup experience, client/account management, high-growth environment experience
Technologies
SQL, AI tools, automation tools
Responsibilities
Develop strategy, define goals/KRs, and build business cases for product initiatives; Lead cross-functional execution without formal authority; Analyze complex data and merchant feedback to guide decisions; Design and launch zero-to-one experiments and prototypes; Synthesize merchant feedback to influence roadmaps; Codify frameworks and processes for scalable product launches
Seniority
Junior to Mid-level, hands-on IC