Account Specialist
Core
Deliver data-driven insights and support client strategy for franchise and corporate accounts in the Australian restaurant and hospitality market.
Role type
Account Specialist (Analytics & Client Support)
Builds
Pricing analyses, operational deliverables, and client strategy recommendations for franchisees and corporate clients.
Domain
Restaurant & Hospitality Industry / Revenue Management
Required skills
Analytical skills, Excel (pivot tables, VLOOKUPs, data cleaning), Data interpretation, Written communication, Verbal communication, Organization, Attention to detail, Multi-priority management
Preferred skills
Analytics experience, Financial modeling, SQL, Power BI, Python, Client service experience, Franchise or retail environment knowledge, Restaurant or hospitality industry knowledge
Responsibilities
Maintain strong service-focused client relationships for franchise and corporate accounts, Present insights and analytical findings to corporate contacts and franchisees, Maintain organized documentation and quality checks for deliverables, Participate in client discussions to align on pricing strategies, Support Senior Directors and Consultants during franchisee meetings and workshops, Perform quantitative analyses to identify trends, risks, and opportunities