Shift Lead | Boston

BostonFull-time2026-11-09 → 2026-11-10

Core

Lead shift operations for a high-volume cafe, crafting coffee and matcha while managing team performance and customer experience.

Role type

Shift Lead (Hospitality/Cafe)

Builds

High-quality coffee and matcha products for customers

Domain

Food & Beverage / Cafe Operations

Deliverable

product features

Required skills

Coffee and matcha expertise, multi-tasking, interpersonal communication, team leadership, operational process adherence, customer issue resolution, sales and foot traffic initiatives

Responsibilities

Craft coffee and matcha products, provide exceptional hospitality, train new employees on recipes and processes, open and close the store safely, handle customer issues, lead store-level initiatives to increase sales and profitability

Apply with CareerPlan

Free — create an account and upload your CV once; you approve before anything is sent.

Or apply directly on the employer’s site ↗ See similar → See original on Greenhouse ↗

About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Job-hunting on the side?

Upload your CV once — CareerPlan prepares applications to roles like this, you approve them in one click, and we send them and track every reply.

Start with your CV →