CareerPlan

Shift Lead | Manhattan

New YorkFull-time2026-11-09 → 2026-11-11

Core

Lead a team in a fast-paced cafe environment to deliver high-quality coffee and matcha products and exceptional hospitality.

Role type

Shift Lead (Hospitality/Cafe Operations)

Builds

Coffee and matcha beverages, customer experiences, store operations

Domain

Food & Beverage / Cafe

Deliverable

product features

Required skills

Coffee and/or matcha knowledge, team leadership, multi-tasking, customer service, operational process adherence, sales initiatives

Responsibilities

Craft coffee and matcha products, provide exceptional hospitality, train new employees, open and close the store safely, handle customer issues, lead store-level initiatives to increase foot traffic and sales