Shift Lead | Philadelphia

PhiladelphiaFull-time2026-11-09 → 2026-11-11

Core

Lead shift operations for a high-volume cafe, crafting coffee and matcha while managing team performance and customer hospitality.

Role type

Shift Lead (Hospitality/Cafe)

Builds

Coffee and matcha products, customer experiences, store operations

Domain

Food & Beverage / Cafe

Deliverable

product features

Required skills

Coffee and matcha expertise, team leadership, multi-tasking, customer service, operational process adherence, sales growth initiatives

Preferred skills

Weekend and holiday availability, ability to lift 25+ lbs, long-term standing

Technologies

None

Responsibilities

Craft coffee and matcha products, provide exceptional hospitality, train new employees on recipes and processes, open and close the store, resolve customer issues, lead initiatives to increase foot traffic and sales

Seniority

Mid-level, hands-on IC

About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.