Unemployment Operations & Verifications Coordinator
Core
Process unemployment claim verifications (child support, mortgage, wage audits) and manage mail/document workflows for state agencies.
Role type
Operations Coordinator (Unemployment Claims)
Builds
Unemployment claim verification workflows and state agency documentation exchanges
Domain
Human Resources / Unemployment Insurance
Deliverable
dashboards & analysis
Required skills
Document verification, mailroom operations, Adobe Acrobat proficiency, state portal navigation, data entry, multitasking
Preferred skills
Prior PEO experience, AI-driven platform usage
Technologies
Adobe Acrobat, Non-State Information Data Exchange Systems (SIDES), state portals
Responsibilities
Process child support, mortgage, and wage audit verifications; manage and sort heavy mail volumes; pull and verify documents from state websites; partner with hearing representatives for pre-hearing requirements; audit unemployment benefit charge statements; triage cases for efficient assignment.
Seniority
Individual Contributor, entry-level to mid-level