Senior Technical Specialist
Core
Client-facing technical specialist providing problem-solving, troubleshooting, and advisory support for InterSystems IRIS and HealthShare environments in healthcare.
Role type
Senior Technical Specialist (Client-Facing)
Builds
HealthShare, IRIS for Health, and Health Connect upgrades and implementations
Domain
Healthcare IT / Database & Integration
Required skills
Troubleshooting HealthShare/IRIS/Health Connect, Utility development, Healthcare protocols (FHIR, HL7, CCD/CDA, X12), Networking/System architecture, Cloud hosting basics, Web service APIs (HTTP), Project management, Business analysis
Preferred skills
InterSystems development experience, AI understanding, Certification in Applications/System Management/Network Management/Project Management
Technologies
IRIS, HealthShare, Health Connect, FHIR, HL7, CCD/CDA, X12, Cloud hosting, HTTP APIs
Responsibilities
Recommend model design, development patterns, migration strategies, and operational best practices; Participate in upgrades and resolve technical issues; Inform standard and customized on-site training; Support clients during beta test programs; Provide clear suggestions for product improvement based on customer use cases.
Seniority
Senior, hands-on IC with client advisory focus
