Senior Manager, Event Operations
Core
Design and lead the operating model for MongoDB's global Strategic Events portfolio, ensuring consistent execution at scale through process, platform, and AI-driven workflows.
Role type
Senior Manager, Event Operations
Builds
Global event operating model, playbooks, and AI/automation workflows for strategic events
Domain
B2B SaaS / Enterprise Technology Events
Deliverable
production ML models
Required skills
Event operations leadership, operating model design, AI agent workflow design, capacity planning, stakeholder alignment, data analytics, project management
Preferred skills
PMP or CPM certification
Technologies
Wrike, JIRA, Cvent, Luma, Tableau, Salesforce
Responsibilities
Lead and develop the Strategic Events Operations team; Design and own the event operating model including intake and governance; Translate strategy into execution plans and resourcing models; Own the events technology and data ecosystem; Build and govern agentic workflows in production; Plan capacity and manage the global events calendar; Drive measurement and reporting; Act as the operations partner to Sales, Marketing, and Partner teams; Continuously improve processes and roles.
Seniority
Senior Manager, hands-on IC with team leadership
