Developer Support Engineer (Sunnyvale)
Core
Technical focal point for JFrog customers, troubleshooting complex CI/CD scenarios and providing innovative solutions.
Role type
Senior Developer Support Engineer
Builds
JFrog applications and 3rd party products in various development environments
Domain
DevOps / CI/CD / Software Delivery
Deliverable
client delivery
Required skills
Linux debugging, Bash scripting, Python scripting, Groovy scripting, Java debugging, complex case management, multi-platform architecture analysis
Preferred skills
Databases, LDAP, Apache HTTP/Tomcat, networking, reverse proxy (nginx/httpd), DevOps industry experience, Spanish
Technologies
Bash, Python, Groovy, Java, Linux, Apache, Tomcat, nginx, httpd
Responsibilities
Troubleshoot and investigate complex customer CI/CD scenarios, develop scripts for debugging and automation, set up JFrog applications and 3rd party products, analyze log files and system parameters, reproduce customer scenarios, maintain knowledge base, collaborate with R&D/QA/Sales teams
Seniority
Senior, hands-on IC
